Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help Center section included in our Web Control Panel features a collection of help articles and commonly asked questions. Aimed toward resolving any common issue that you may possibly stumble upon, they are compiled by our support team of professional technicians.

  • Top quality support service
  • Tutorial Videos

  • For those of you who want to discover how to sort out a commonly encountered problem by watching a tutorial video clip, we have added a selection of video tutorials to our Web Control Panel. All the instructional videos are brief and simple to grasp. They offer visual demonstrations of different website administration procedures.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 tech support service and feature a sixty–minute response time guarantee. Our experienced technical support engineers will be available 24–7 and will rectify any issue that you might come across within less than 1 hour after the client support ticket submission. In most instances, an answer will be provided to you in less than 20 minutes.