• 1 hour ticket response
  • 1 hour ticket response

  • We are devoted to offering a swift and proper reply to every client support ticket posted by a customer. Our seasoned client care team representatives will examine your question and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all trouble tickets. Actually, the average client support ticket response time has proved to be 20 minutes.

  • Top quality support service
  • A First–Rate Customer Service

  • Our customer service technicians have broad experience in the Linux website hosting services field and are professional enough to come up with a prompt answer to your problem. If, however, the matter at hand is not within the competence of a support technician, the customer support ticket will be forwarded to a programmer or system administrator for further assistance.

  • Intuitive help center
  • An Intuitive Help Section

  • Included in the Web Control Panel is an easy–to–navigate Help Center section, which offers you various sources of information. You can search through a frequently updated knowledge base featuring web hosting account administration articles and website administration articles, check the step–by–step video tutorials or take a glance at the F.A.Q. repository.