Customer Support Channels
A 1–hour Response Guarantee
Giving superior quality support in time is our top priority, so we backup each Linux website hosting services plan with a one hour ticket answer guarantee. At the time you share a ticket or post an e–mail, our client support team will do all they could do to supply the most satisfactory remedy for your case and to offer guidance promptly.
A Top–quality Support Service
Our help and support service is delivered by a group of competent experts who are able to respond to your questions asap. You can easily speak to the tech support crew by opening a tech support ticket from your Web Control Panel or by sending us an e–mail. On working days, you may also call us on the telephone or take advantage of the live chat service.
An Intuitive Help Section
The Control Panel features an in depth knowledge base that’s incorporated into all sections. In each area, you will find a Help control key which will load for you a variety of step–by–step lessons on how to make use of a particular feature or complete a specific action. Furthermore, we have made training clips to enable you to get a better idea of the Control Panel’s interface.