Q: Why do I need to transfer my site? What does website migration involve?
A: The website migration service provided by DuckDev VPS is completely free of charge and consists of moving all your website files, databases and emails from your present provider to your brand–new web hosting account with us. We’ll also update all the settings necessary for your sites to be completely operational on our advanced cloud hosting platform.Our technicians are completely capable of moving any type of web site. With years of work experience in this field, they’re experts in the inner workings of our web hosting platform, our Control Panel and all other well–known Control Panels. For them, moving a custom–made app with a lot of custom libraries is as easy as transferring a simple WordPress–based weblog.
Q: Web site migration seems like a lot of work. How much time will it take?
A: While we can’t give you an exact time frame, because there are many factors, among them the physical size of the web files and databases, the location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will give our very best to transfer your website within 48 hours, and in certain cases – within 24 hours (when the content is not very large).
Q: What info will I be required to provide to your Website Migration Department?
A: We’ll need the login details for your current web hosting provider’s Control Panel as well as the website’s name (domain name).
Q: You will access sensitive data. How can I be sure that you won’t misuse it?
Q: Will my site be unavailable during the migration?
A: While we migrate your web site, it will be available both in your web hosting account with us and in your account with your former web hosting provider. After the transfer is complete, we will make sure that everything is functioning properly and that the integrity of your web content is not jeopardized prior to notifying you that the transfer is over. After that, we’ll explain to you how to move the domain to your web hosting account with us and how to update your DNS records.
Q: Will my old hosting provider find out that I’m leaving them?
A: Nope. We’ll never touch base with your web hosting provider about anything at all. They won’t be aware of the web site migration either.
Q: Which web hosting providers can you migrate web content from?
A: We support all Linux–powered hosting platforms. In essence, if we can acquire access to your Control Panel, we will be able to transfer your web site.The only platforms that we do not support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.